Abstract

The principal objective of this knowledge transfer activity is to raise awareness among decision-makers of the importance of critical incident management and support protocols for rail industry personnel.

Specifically, the activity proposes the following:

 To demystify the negative effects of critical incidents on train engineers and conductors (including posttraumatic stress syndrome);

 To inform targeted clientele of the benefits of the rigorous application of a critical incident management and support protocol for locomotive engineers and conductors to prevent traumatic effects;

 To share the recommendations formulated after the evaluation of various critical incident management and support protocols, in terms of best practices in management and support, with the workers and the organizations concerned in order to promote the prevention of the negative effects associated with this type of event.