Exploratory study to identify the aspects of the workload having an impact on health and safety
/ Université Laval
0099-7210 : Completed
The new types of work organization could have negative impacts on individuals (fatigue, chronic stress, musculoskeletal disorders…) just as on establishments (absenteeism, personnel turnover…), which want to better understand the phenomenon in order to establish appropriate management measures. The scientific literature designates the workload as a common denominator in this case, except that evidence on the conceptualization of this phenomenon is limited and does not take into account its complexity. To define and characterize it according to a systematic approach, the researchers will attempt to determine its scope as well as the underlying dynamics and organizational processes. The results of this exploratory and descriptive study will be disseminated in the form of a summary fact sheet explaining the overall phenomenon of workload.
IRSST publicationsFournier, Pierre-Sébastien; Montreuil, Sylvie; Brun, Jean-Pierre; Bilodeau, Caroline; Villa, JulieExploratory Study to Identify Workload Factors that Have an Impact on Health and Safety - A Case Study in the Service SectorStudies and Research Projects / Report
R-701, Montréal, IRSST, 2011, 69 pages. Free download
Fournier, Pierre-Sébastien; Montreuil, Sylvie; Brun, Jean-Pierre; Bilodeau, Caroline; Villa, JulieÉtude exploratoire des facteurs de la charge de travail ayant un impact sur la santé et la sécurité : Étude de cas dans le secteur des services
(Exploratory study to identify workload factors that have an impact on health and safety: a case study in the service sector)
Études et recherches / Rapport
R-668, Montréal, IRSST, 2010, 73 pages. Free download
Scientific publications and communications
(In French only)
The new types of work organization could have negative impacts on individuals.
professeur agrégé, Université Laval