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Step 5
Evaluating the effects
WHAT ARE THE EFFECTS ON WORK ORGANIZATION, RISKS, AND HEALTH?
It is not only the implementation of the interventions that should be evaluated, but also their effects on work organization, organizational constraints, and workplace violence.
Evaluating the changes generated in work organization following implementation of the chosen measures is one way of ensuring that the objectives have indeed been achieved. It also provides an additional opportunity for giving the persons concerned who do not sit on the implementation committee, as well as employees, a chance to express their viewpoints.
Changes can thus be monitored:
- through key informants by means of interviews or group discussions. These key informants are individuals within the organization who:
- know the workplace;
- are aware of the measures implemented and are targeted by them;
- have good credibility with their co-workers and superiors;
- are well enough positioned in the organization to have access to the necessary information (e.g. union president, OHS counsellor, team leader, sector manager);
- are present on a regular basis on the work premises.
Here is a model you can use either as is or as a source of inspiration if you decide to conduct interviews or hold discussions with key informants.
Consultation – Key Informants
Download (.doc)
- through employees when possible, via email or the Intranet, in order to obtain their viewpoints on some of the measures implemented and the impact these measures have had on how the work is organized. .
Here is a second model in the event that you opt for broader consultation with all employees, via email or the Intranet (or some other means).
Consultation – Employees
Download (.doc)
In both cases, you can use the tool designed for evaluating the changes generated in work organization; it is found at the end of the Action Plan Implementation Assessment form.
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Depending on the organization’s needs and resources, the effects of the interventions on the risk factors and on the workers’ health could also be evaluated. However, this means that the organization must have conducted an initial evaluation of the prevalence of the risks factors in the organization and of the workers’ health in Step 2, by means of a questionnaire. If this is the case, the same questionnaire can be used again, and perhaps a short section even included at the end for the purpose of consulting employees about the measures implemented and their effectiveness.
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