Non-technical prevention guide for warehouse superstores Abstract In addition to offering different practical advice, this document proposes solution scenarios that are easy to implement for better prevention of handling-related accidents and the associated back pain. It responds to a real need, because in the retail sales sector, particularly warehouse superstores, back pain represents between 40 and 50% of the accidents compensated by the CSST, while this proportion is less than 28% in all of the sectors. Produced Under this Project Guide and Tools Prevention guide – Handling work and customer service in warehouse superstores Technical guide: RG-484, RG-546 Simplified Articles Un coffre à outils pour prévenir les maux de dos et le stressManutention et service à la clientèle Volume 21, n0 2 Additional Information Type: Project Number: 0099-5680 Status: Completed Year of completion: 2007 Research Field: OSH and Sustainable Prevention Work Environment Team: Marie St-Vincent (IRSST)Denys Denis (IRSST)Roselyne Trudeau (IRSST)Laurent Gratton (IRSST)Maud Gonella (IRSST)