IRSST - Institut de recherche Robert-Sauvé en santé et en sécurité du travail

Phase 4: Impacts

  • Evaluate the effectiveness of the knowledge transfer strategies applied in the research project
  • Identify the best practices that promote uptake of the research results by the stakeholders
  • Identify possible avenues for reflection to inform the development of future directions for research and knowledge transfer activities

For the IRSST, the impact evaluation phase is vital to enhancing practices and facilitating the transfer of results and their uptake by users. It is one reason why the Institute is currently conducting a study aimed at evaluating the knowledge transfer strategies developed over the past few years. The results of the study could be helpful in defining a reference framework for use in later evaluations.

The follow-up committee participates in this evaluation process by sharing the transfer mechanisms its members have used or that have been used by workplaces. The committee also takes part in monitoring the research results dissemination process. Based on the evaluation process, the committee members are able to ascertain the actual outcomes of the strategies used during the research activity.


911 emergency call centre agents

The knowledge translation strategy used in the research program aimed at improving the occupational health and safety of 911 emergency call centre agents involved a variety of concrete activities. These included identifying the key stakeholders in the sector, forming a sector-based follow-up committee, strengthening relations with partners, organizing events for sharing ideas about the issue (including two provincial symposia) and producing outreach documents and a video.

A research activity was developed to determine the feasibility of evaluating this knowledge translation strategy. The results of this first study and the development of a logic model will allow the correspondence between the means used and objectives sought by the strategy to be assessed. It will also be possible to determine whether the strategy can in fact be evaluated and to identify the most appropriate methods for doing so.