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Knowledge translation has often been associated with this phase alone. In a framework of practice based on collaborator networks, the knowledge translation phase is carried out in close cooperation with users, whether they are intermediaries connected with workplaces or end-users of the results. The stakeholders’ collaborative role and involvement as intermediaries connected to workplaces or end-users takes concrete form during this phase.
The follow-up committee also contributes at this time by facilitating the dissemination, uptake and use of the results by the workplaces most likely to benefit from them. This involves defining the best results transfer strategy, adapting the results to the target populations, and ensuring that the intermediaries assimilate the results and disseminate them within their own networks. The committee also determines mechanisms for monitoring dissemination and simple means for collecting data that can be used to assess the extent to which the results have been used.
At the request of occupational health and safety representatives of the municipal affairs sector, the IRSST looked into the health problems experienced by 911 emergency call centre (ECC) agents. Carried out behind the emergency services scene, this occupation has been the subject of few studies to date and remains largely misunderstood and low-profile compared to the occupations of police officer, firefighter and ambulance technician. It is only when emergency services are not dispatched quickly enough that attention turns to these service providers, but what do we really know about this occupation? A video was produced as the result of two studies on musculoskeletal disorders (MSDs) and psychological health in the workplace among these populations. A follow-up committee comprised of employer and employee representatives from five emergency call centres, government agencies and the OHS network assisted the multidisciplinary research team throughout the two studies. The results showed that the heavy demands placed on ECC agents were underestimated and often poorly understood. It became apparent to the research team and the follow-up committee that the best way to transfer results to the workplace was to produce a video based on the research results in order to inform a broader public of the nature of the occupation. It appeared to be an easier way to convey the emotional content of the work done by ECC agents who are faced with dramatic events.
To further promote the video’s use, DVDs were distributed to all ECCs in Québec and to municipal police departments. College training centres also included the tool in their programs. A Québec television station (dedicated to disseminating and popularizing knowledge) broadcast the video several times in 2013, and it was broadcast by one French television station as well. The video is also available on the IRSST’s Web site at http://www.irsst.qc.ca/-webtv-appel911-lumiere-travail-meconnu-long.html
In 2008, the Regulation respecting occupational health and safety was amended to prevent lift truck operators from being crushed by the structure of their trucks in the event of a tipover. Section 256.1 specifies that lift trucks must be equipped with a retention device.
The introduction of this regulatory amendment raised a number of questions, particularly about seat belt assemblies. A study was conducted on their use in companies and on safety standards. Right from the time when this research project proposal was developed, a follow-up committee comprised of representatives of various industrial sectors was formed. When the study conclusions were presented, the committee members quickly saw the relevance of the results to improving the safety of lift truck operators. They strongly recommended that the content be presented in a concise, practical and easily accessible format.
A prevention fact sheet concisely illustrating the main safety concepts and proposing possible solutions was developed for occupational health and safety professionals and practitioners, maintenance personnel and suppliers. It was accompanied by a practical worksheet to promote concrete action. The worksheet can be used to assess the situation regarding seat belt use within a company and to identify options for improving the safety, comfort and body mobility issues associated with wearing a seat belt.