Abstract

Half of all fatal accidents in mines are caused by rock bursts, many of which are due to inadequate mine-support strategies. To provide mining engineers, mine personnel and miners with information on mine-support systems in general and anchor-support systems in particular, researchers developed multimedia software which uses voice, image and animation to describe available anchor-support systems and their application, with special attention to terrain conditions, selection criteria, and installation. Users' reactions during workplace trials provided data which was used to refine the software.